Faulty goods? Poor service? Refused a refund? We explain exactly what you are entitled to under the Consumer Rights Act 2015 and how to get your money back—without the jargon.
Vinted, eBay or Depop asking for your National Insurance number? Don't panic. We explain the "30-Item Rule," the £1,000 allowance, and why selling old clothes is usually tax-free.
Energy supplier pestering you for a Smart Meter? We explain if they are mandatory, the "Safety Check" trick, and when they CAN force install one.
Panicked because you forgot to scan at self checkout? Don't pay the "Civil Recovery" fine yet. Learn your legal rights against supermarket security and bans.
Transferred money to a scammer? Under the new Mandatory Reimbursement rules, your bank must refund you within 5 days. Learn your rights to claim back lost money.
Flight delayed by 3+ hours? Don't accept a voucher. Under UK law, you are entitled to up to £520 cash compensation per passenger. Here is how to claim.
Mechanic didn't fix it? Builder walked off the job? Under the Consumer Rights Act, you don't have to pay for 'poor service'. Here is how to complain.