Forgot to Scan at Self Checkout? Your Rights If Security Stops You (2026)
Panicked because you forgot to scan at self checkout? Don't pay the "Civil Recovery" fine yet. Learn your legal rights against supermarket security and bans.
Consumer Rights
Faulty goods? Poor service? Refused a refund? We explain exactly what you are entitled to under the Consumer Rights Act 2015 and how to get your money back—without the jargon.
Scammed? How to Force Your Bank to Refund You (The New Rules)
Transferred money to a scammer? Under the new Mandatory Reimbursement rules, your bank must refund you within 5 days. Learn your rights to claim back lost money.
Flight Delayed? Don’t Settle for a Coffee Voucher (Claim £520)
Flight delayed by 3+ hours? Don't accept a voucher. Under UK law, you are entitled to up to £520 cash compensation per passenger. Here is how to claim.
Bad Haircut? Bodged Repairs? When You Don’t Have to Pay
Mechanic didn't fix it? Builder walked off the job? Under the Consumer Rights Act, you don't have to pay for 'poor service'. Here is how to complain.
Train Late? How to Claim Cash Back (The “Delay Repay” Rules)
Train delayed by 15 minutes? You could be owed cash. Learn the 'Delay Repay' rules and how to claim a full refund for cancelled or late trains.
Help! I Forgot to Cancel a Free Trial (And Can’t Stop the Payments)
Company refusing to cancel your subscription? Bank saying "we can't stop it"? They are wrong. Learn your rights to cancel a Continuous Payment Authority (CPA).